Gerten's Artificial Tree Guide
Gertens Artificial Christmas Tree Return Policy:
Only items in new, unused and resalable condition will be eligible for a full refund within 7 days of receipt. There is a restock fee on returned trees. Returns on artificial Christmas trees are not accepted after December 25th.
How to Find Warranty Information:
Warranties for all Artificial Christmas Trees sold by Gertens are issued by the manufacturer. To determine the manufacturer of your Artificial Christmas Tree please look at one of the two following locations on your tree box:
1. The Tree Slip Comment Area
2. The Print on Tree Box
Once you have found the SKU use the guide below to determine and view the manufacturer warranty you qualify for:
SKU Starts With: |
Manufacturer: |
Warranty Info: |
---|---|---|
GTN | Gabriel Trees | Only applies to tree 6.5’ and taller 5 Year Tree Warranty 2 Year Light Warranty for Incandescent 3 Year Light Warranty for LED View All Gabriel Tree Warranty Info |
GTH | Holiday Bright Lights | 5 Year Tree Warranty 3 Year Light Warranty (regardless of light type) View All Holiday Bright Light Warranty Info |
KM | Everlands | 2-10 Year Tree Warranty* (Full Trees Only) 2 Year Light Warranty (Full Trees Only) Register your Everlands Christmas Tree Here |
VK | Vickerman Company | 10 Year Tree Warranty – Full Trees Only 3 Year Light Warranty – Full Trees Only 1 Year Tree/No Light – Porch Trees Only View All Vickerman Co. Warranty Info |
Artificial Christmas Tree Assembly & Troubleshooting: