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Gertens Preferred Customer Reward Point Program FAQ

How do I sign up?

Each registered Gertens Preferred Customer is automatically enrolled in the Gertens Preferred Customer Rewards Points Program.

How do I earn reward points?

For every $1.00 spent, Gertens Preferred Customers will earn two reward points. (Excludes purchases of Gertens Gift Cards and labor and delivery charges.)

When can I earn my Preferred Customer Reward Points?

Registered Gertens Preferred Customers earn Reward Points from purchases all year long.

When can I redeem my earned Reward Points?

Gertens Preferred Customer Reward Points can be redeemed year-round with no expiration of earned point.

How will I know my accrued total Reward Points balance?

Your Gertens Customer Service Associate can inform you of your current Preferred Customer Rewards Point balance when you go through checkout.

Will there be a Gertens Preferred Customer Rewards Program membership card?

No, your Gertens Preferred Customer phone number is your identification.

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Are any Gertens Preferred Customers excluded from participating in the Rewards Program?

All retail customers are eligible to participate in the Gertens Preferred Customer Rewards Points Program.

Are today's purchases included in my Gertens Preferred Rewards Point total?

Yes, however today's purchases will be added at midnight tonight.